1928 Jewelry Co.

[delphia2ohohoh]

I love 1928 Jewelry. If you know the name, then you know what I'm talking about and what beautiful stuff they make. Great quality too. I have probably a dozen sets of necklaces/earrings/pins and a handful of unrelated pieces made by them. When my favorite copper and pink/purple rhinestone cross necklace lost a couple of it's jewels, I contacted the company to see if I could get them fixed by anyone they could recommend. I promptly got back an email from their customer service offering to fix it for just shipping and handling costs. So I sent in the cross, a 1928 Kids earring that has lost one of it's pink stones and a beautiful vintage gold/pearl/yellow stone Tara brooch that had snapped off at one end. They came back today, looking like new and with a lovely free gold chain bracelet. The nice letter I got also gave me a code for $5 off an online order as an apology for my inconvenience. What a great company! If only all companies would strive for this level of customer service! They have me for a customer forever.

Comments

[(Anonymous)]

Yes, if only all companies could understand the importance of customer service! I love their jewelry too, though I don't have any. I wear so little, that I seldom buy any baubles any more.

[cerianite.livejournal.com]

That's GREAT!!!! Wow talk about customer service :-)
I LOVE their jewelry. Their pearl drop earrings and strands of pearls were what my bridesmaid party wore. That was my gift to them. Because I used to perform we needed dated looking jewlery and their jewelry was always the stuff I would buy.

[amnellwyvern.livejournal.com]

Wow, remind me to buy from them the next time that I'm looking for jewelery.

[lmichelle599.livejournal.com]

I'm a 1928 Jewelry Whore. *raises fist in air proudly* I've never had a problem, but it's nice to know that if I do, they'll try and fix it for me.

*loves them even more now* :-)